What does it cost and what is included in the price?

 

All ticket prices are PER PERSON, plus the $289 taxes and fees PER PERSON. You must add the PER PERSON ticket price and the Taxes and Fees to calculate the TOTAL cost PER PERSON. To see current prices and available categories, please click here.

All shipboard accommodations, ocean transportation, port charges, service charges, government taxes, meals, un-bottled non alcoholic and non carbonated beverages, daily room service and on board entertainment.

Please note that there is a cover charge of $4.95 for Johnny Rockets Specialty Diner and Late Night Room-Service after Midnight. Any purchases and services of personal nature, such as services at the day spa, phone and internet access etc. are NOT included.

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How many people can stay in a cabin and what if I travel alone?

 

A DOUBLE/TWIN cabin can occupy a maximum of two (2) people and has two twin beds that can be converted to a queen-size. A TRIPLE cabin can occupy a maximum of three (3) people and has two twins/queen and one upper bunk bed or rollaway bed. A QUAD cabin can occupy a maximum of four (4) people and has two twins/queen and two bunk beds OR two twins/king and one upper bunk and one rollaway bed.

If you travel alone and want a cabin to yourself, you may book a DOUBLE/TWIN for you alone, but you need to pay for the full occupancy of the cabin (including all taxes and fees).

If you travel alone and do not want to pay the full occupancy of the cabin, for a USD 100.00 surcharge you may book a SINGLE TICKET in a DOUBLE/TWIN, TRIPLE or QUAD cabin and share your cabin with other guests. We will match you with other single travelers strictly of the same gender. SINGLE TICKETS are only available in the following categories: N, M, L, K, I, H, G, F1, F2, F3, SO. You can make your payments directly to Ultimate Music Cruises Europe Ltd. and do not have to rely on travel companions that may flake out down the road. To see current prices and available categories, please click here.

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What kind of payments are accepted?

 

Ultimate Music Cruises Europe Ltd. accepts most major credit cards including Visa and MasterCard. Other payment methods like Bank-to-Bank Transfer are also welcome. For more information on alternative payment methods please contact us.

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What payment plans do you offer?

 

There are two payment plans for bookings made after September 19, 2012. You may choose to Pay in Full for your reservation at booking and receive a 5% discount off of the Cruise Fare, or make 2 easy monthly installments of 1/2 of the Grand Total Ticket Price. Bookings made after November 14, 2012 must be paid in full at the time of booking. Please click here to see current prices and available categories.

If your initial payment does not meet the minimum payment due at the time of your reservation you will have 48 hours in which to bring your account into good standing or risk cancellation.

If you choose to pay with the installment plan, payments not received by the dates indicated in your Booking Confirmation are subject to a late fee of no less than USD 50.00 per overdue passenger. For further information on late payments, please visit the Terms & Conditions page.

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What information will I need to place my reservation?

 

Before placing your reservation, make sure you have all of the following info for all of your guests:

- Full LEGAL name
*IMPORTANT: Please provide your LEGAL name EXACTLY as it appears on your Passport / Gov't issued Photo ID!*
- Date of Birth
- Citizenship
- Address
- Phone Number
- E-mail Address
- Credit Card Number including Expiry Date, CVV/CVC Number and Billing Address (if paying by Credit Card)

You will be asked to provide an emergency contact person (1 per cabin). If you are unsure of who your guests will be at the time of booking, you can create a placeholder on the reservation and submit their information at a later time. Complimentary name and placeholder changes will be accepted until September 3, 2012. All name additions and changes made after this date will be subject to the name change fee of $100 per person & cabin. Name changes are subject to increased fees closer to the event. For complete details please visit our Terms & Conditions.

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How old do I have to be?

 

Guests are required to be twenty-one (21) years old (on embarkation day) to travel in their own cabin. Guests under the age of twenty-one (21) must be accompanied in the same stateroom by an individual twenty-one (21) years or older.

For passengers that will be under the age of eighteen (18) on embarkation day and will NOT be traveling with their Parent or Legal Guardian with the same last name, a notarized letter of permission signed by their Parent or Legal Guardian MUST be present at the time of boarding, along with proper travel documentation. Please visit the Age Requirements page for further details.

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Can I attend if I am pregnant or just had a baby?

 

Guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during the cruise or cruisetour will NOT be permitted to sail. Infants sailing on a cruise must be at least six (6) months old as of the first day of the cruise. For more information on the infant policy please view the Age Requirements.

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Are there wheelchair accessible cabins available?

 

There are wheelchair accessible cabins on Decks 2 and 9. Please note that these are DOUBLE/TWIN cabins. Please contact us to determine which of these cabins are available.

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When / How do I get my Boarding Pass?

 

About three (3) weeks prior to departure, you will receive an invitation for Online Check-in via eMail. This eMail will include login credentials with which you can complete your Check-in online and print your Boarding Pass(es) not unlike Online Check-in for a flight. You may also do your Check-in at the pier on the day of departure, but you may save time and avoid line-ups completing Check-in online.

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What is the Cancellation Policy?

 

Because of the nature and uniqueness of BARGE TO HELL, there is a strict cancellation policy. If you have to cancel your cruise, you may request a full refund of your payments, less an administrative fee of USD 100.00 per Passenger, if you notify us in writing until September 3, 2012. Additional cancellation fees apply after this date. Please consult the Terms & Conditions page for complete details. Ultimate Music Cruises Europe Ltd. STRONGLY RECOMMENDS that all passengers purchase Travel Insurance. Please contact your local Travel Agent to purchase Travel Insurance.

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What travel documents do I need?

 

We advise that all of our guests have a valid Passport when attending BARGE TO HELL as you will be visiting foreign countries. For those passengers who are not US Citizens, please contact your local government officials for the most current regulations regarding Immigration. Please be sure to visit the US State Department website with any further inquiries. For further details you can also visit our Travel Documents page.

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What if I am traveling with a minor?

 

If you are the Parent or Legal Guardian of the minor you are traveling with, but do not have the same last names, you are required to present the child's valid passport and visa (if required) and the child's birth certificate (original, a notarized copy or a certified copy). The name of the parent(s) and the child must be linked through legal documentation.

If you are traveling with a minor but are NOT the Parent or Legal Guardian, a Notarized Letter Of Permission signed by their Parent or Legal Guardian MUST be present at the time of boarding, along with proper travel documentation.

For more information please visit Age Requirements.

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Am I required to purchase Travel Insurance?

 

Ultimate Music Cruises Europe Ltd. does not require, but STRONGLY RECOMMENDS that you purchase Travel Insurance. Because of the nature and uniqueness of the BARGE TO HELL Cruise, there is a strict cancellation policy.

For more details regarding cancellation terms, please visit our Terms & Conditions page. To purchase Travel Insurance, please contact your local Travel Agent.

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Are there any discounted deals on airfare or hotel?

 

Check out our Travel Partners page for special deals.

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How many pieces of luggage can I bring?

 

There is no limit to how many bags you may bring on board, however be mindful that storage space in cabins is limited. Both carry on and checked bags will go through security.

No illegal substances, alcohol, non-alcoholic beverages, food, weapons or pets. The use of illegal drugs is strictly prohibited on all cruises. All laws pertaining to drug use should be respected.

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Miami: Where should I stay, and what is there to do?

 

We STRONGLY suggest to arrive in Miami at least one day prior to embarkation. There is plenty of things to do and see in Miami. Visit the world-renowned beaches, explore the Everglades, go snorkeling, or experience the night life. The place to be in Miami is South Beach. If you are booking accommodations through your local Travel Agent or one of our Travel Partners, they will be able to provide you with a list of different hotels in your price range. For some more ideas of what to do and where to stay in Miami, please visit the Miami page or visit www.miamiandbeaches.com

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Where can I find out more about the ship?

 

Please visit The Ship page to learn more about the ship, or you can visit the Deck Plans page to view the layout.

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How do I get to the Port of Miami?

 

The ship will leave from The Port of Miami - the Cruise Capital of the World! There are number of rental car and shuttle services to get you there if you do not want to take a taxi.

There are guest parking areas are located adjacent to the piers. Depending on pier location, there are multi-level garages or, flat open-air lots. Parking garages accept cash, Visa or Master Card. Flat level lots are cash only. The fees are $20 per day for regular size vehicles. Rates vary for oversized vehicles. For more info visit: www.miamidade.gov/portofmiami/directions_parking.asp

For further details on these services and the address of the port, a map of the port, or directions to it, please visit the Arrival/Departure page.

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When does boarding start?

 

Boarding will start at 12PM on December 3, 2012. Our sailing time is 5PM but all guests MUST be checked in and on board the ship no later than 90 minutes prior to the published sailing time or you will NOT be permitted to sail. For this reason guests are requested to complete Online Check-in no later than 3 days prior to their cruise. Guest who do not complete the Online Check-in will be required to complete this process at the pier at least two hours prior to the sailing time. For more information on check-in and boarding, please visit the Arrival/Departure page.

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When does debarkation start on the last day?

 

Debarkation will start before 8AM on December 7, 2012. If you plan to fly out that same day, please allow enough time to get to the airport, check your bags and go through customs. For more details, please visit the Arrival/Departure page.

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What will I need money for once onboard?

 

While on board all purchases including merchandise, alcoholic and carbonated beverages will be charged to your Onboard Expense Card. You will establish credit for an Onboard Expense Account upon check-in with your credit card (Visa, MasterCard and American Express) or you may put down a cash deposit.

All shipboard accommodations, ocean transportation, port charges, service charges, government taxes, meals, un-bottled non alcoholic and non carbonated beverages, daily room service and on board entertainment are already included in your Cruise Fare.

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Is there internet access and are phones available on board?

 

Your friends and family can contact the ship by calling (888) 724-SHIP. Or from outside the U.S. they can call (732) 335-3285. The cost is $7.95 USD a minute and can be charged to their American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply.

You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your Onboard Account.

You can also use our on board Internet Cafés, stateroom Internet connection, or WiFi Hot Spots to send an eMail to your friends or family for a minimal fee. Rates will be available on board.

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What is the Smoking Policy on board?

 

For your safety, smoking is not permitted inside your cabin. Smoking is also not permitted in any dining venue, food outlet, theater, hallway or corridor. Please note that the cruise line may charge you a USD 250.00 cleaning fee to your on board spending account if smoking has occurred in your cabin.

Smoking is permitted on the starboard side of all outdoor decks and on private balconies. Smoking is also allowed in designated smoking areas inside: The Casino and on the Starboard side of the Karaoke, Viking and Spectrum Lounges. We kindly ask all guests to please observe the non-smoking areas!

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Can I bring my own alcohol on the ship?

 

No. The cruise line does not permit any food or beverage to be brought on board. Alcoholic beverages will not be sold or served to anyone under the age of 21. The cruise line reserves the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship's duty free shops will be retained by the cruise line until the end of the voyage.

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When will the Running Order be available?

 

The Running Order for BARGE TO HELL will be posted after all Artists have been announced. Performances will take place at multiple venues on board the ship. Every Artist will perform two shows on two different days. We want to make sure that you'll be able to see each and every band on board perform an entire show, so no two bands will perform at the same time twice.

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Are cameras allowed on board?

 

The use of Pocket and Cell Phone Cameras is permitted at all performances on board. For everyone's comfort, the use of Tablet Computers and Laptops is not allowed at any performances. The use of Professional Photo Cameras with detachable lenses, video cameras as well as audio recording devices is NOT permitted during any performances on board without a valid Press Pass. If you are a media professional interested in covering this event, please visit our Press Inquiries page.

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What sort of activities will be planned on the ship besides live shows?

 

Many Artists will be part of something special on board. Since this is one of the most intimate Metal Festivals to ever take place, we feel it's important for those taking part to experience things they wouldn't otherwise be a part of. Music workshops, autograph signing sessions, fan friendly events and other forms of non-music entertainment will be plentiful on board!

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Can I bring my own memorabilia to get signed by the Artists on board?

 

Yes! You are welcome to bring your memorabilia to get it signed. Every band will have an official signing session.

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What can we do when we get off the ship?

 

Land and Shore Excursions can be booked through the cruise line as soon as you receive your invitation for Online Check-in, or they can be booked on board at the Explorations! Desk. Prices will vary depending on the type of Shore Exursion you decide to take part in.

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Is there a Dress Code for the Dining Room?

 

There is no dress code, however, the usual “no shirt, no shoes, no service” rule applies.

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What dining options are available?

 

All restaurants will have open seating and there is no shortage of food on board! Enjoy a quick snack out by the pool, hit the buffet or enjoy daily room service... that's all included in your Cruise Fare! The buffet includes all types of food around the clock, so if you're looking for a sandwich, salad, international cuisine or just a slice of pizza, your cravings will be satisfied. Additionally, the formal dining rooms offer a nicer, sit-down meal for the times you're more interested in being waited on.

The following dietary needs will be accommodated on board:

- Vegetarian meals will be available on all menus. Guests do not need to make a special request for these meals.
- Lactose-free/soy milk, Ensure, and Kosher meals are available at no extra charge. Please ensure this request is stated in the Special Requests of your booking at least 45 days prior to sailing. Kosher for Passover meal requests MUST be received 90 days in advance in order to be accommodated.

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Are there lockers/safes available on board?

 

Each cabin has a safe. Safety Deposit boxes are also available at the Guest Relations Desk. This service is free of charge unless the key is lost. A nominal fee will apply for any lost keys. Safety deposit boxes are available on a first come first serve basis.

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What is the electrical voltage on board?

 

The ship is equipped with North American standard 110V/120V AC and European standard 220/230V AC outlets.

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Are there medical services available on board?

 

There is an infirmary with two fully licensed doctors, and three nurses on board. Please note that there may be a fee to see a medical professional.

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Are there Daycare services available on board?

 

Babysitters are available on board for children at least one year old between 8AM and 2AM. Babysitting is offered both in a group setting and individually in your stateroom. In stateroom babysitting must be reserved through the Guest Relations Desk at least 24 hours in advance. Please note sitters are assigned on a first come first serve basis. Rates may vary.

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